We've been making updates to the website in November and December. If you run into any issues, especially with accessing content, contact support and we will address them ASAP!

How do I cancel my membership?

Members can cancel their membership on their own at any time using the website using the following instructions (links provided for convenience):

  • Log in to the website
  • Go to your user account area. You can get there by clicking the text 'Account' in the upper right of the web page, and it will open a dropdown in which you will click 'Account Info'.
  • Follow the link that says "Membership" to access your membership status page.
    • On devices with large screens, this will be in the left sidebar under the 'Members' heading.
    • On devices with small screens, you will first have to tap to access the 'USER MENU' and the link will be under there
    • You can also use this direct link.
  • On your membership status page, there will be a button you use that says 'Cancel'

NOTICE: once you cancel your membership you will immediately lose access to the members only areas of the website. Due to this, most people wait until the end of their current membership period to cancel. After you click the button to cancel you should be prompted with this message to confirm canceling your membership. Once confirmed, your monthly contribution subscription will be canceled.

If you do not want to cancel your membership immediately, you may set your memebrship to cancel at the end of the current period. Follow the same instructions above, but click "Cancel" in the dialog, then turn on 'Cancel At Period End' and click 'Save'.

This faq was written by BVB on April 17, 2025.
This faq is classified with: Website Help
There are 0 comments about "How do I cancel my membership?" on our community forum. Start the discussion!